Thursday, November 4, 2010

Data Warehouse is back online!

***UPDATE 11/8/2010***The ESE folks have modified the security portal login page to include a time-stamped DW status update without requiring login, so please check there for the latest news.

As many of you may have noticed, the Data Warehouse was down for a few days this week. It's now back up, and the following information appears on the Welcome page in the Data Warehouse:

The EDW is back online and all content has been restored. Thank you for your patience during this unscheduled outage.

A small percentage of users may be missing content in their My Folders. However, be assured that we have all content in a backup folder and it will be restored to your My Folders upon request. Please contact us at datawarehouse@doe.mass.edu if your content is missing from My Folders.


My understanding is that users whose accounts were created within the past year are most likely to encounter this issue, which is easily remedied with an email to the Data Warehouse team at the address above.